/* ─── HERO ─── */
.hero {
  min-height: 55vh;
  background: var(--hero-bg);
  padding: 120px 48px 80px;
  position: relative;
  overflow: hidden;
  display: flex;
  flex-direction: column;
  justify-content: flex-start;
}
.hero-grid {
  position: absolute;
  inset: 0;
  pointer-events: none;
  background-image:
    linear-gradient(rgba(201, 162, 39, 0.04) 1px, transparent 1px),
    linear-gradient(90deg, rgba(201, 162, 39, 0.04) 1px, transparent 1px);
  background-size: 56px 56px;
  mask-image: radial-gradient(ellipse 80% 60% at 50% 40%, black 0%, transparent 100%);
}
.hero-glow {
  position: absolute;
  bottom: -200px;
  left: -100px;
  width: 700px;
  height: 500px;
  background: radial-gradient(ellipse, rgba(45, 106, 79, 0.25) 0%, transparent 70%);
  pointer-events: none;
}
.hero-glow-gold {
  position: absolute;
  top: -150px;
  right: -150px;
  width: 500px;
  height: 500px;
  background: radial-gradient(ellipse, rgba(201, 162, 39, 0.06) 0%, transparent 70%);
  pointer-events: none;
}
.hero-inner {
  max-width: 1200px;
  margin: 0 auto;
  width: 100%;
  position: relative;
  z-index: 1;
}
.hero-eyebrow {
  display: inline-flex;
  align-items: center;
  gap: 10px;
  font-size: 10px;
  font-weight: 700;
  letter-spacing: 0.2em;
  text-transform: uppercase;
  color: var(--gold);
  margin-bottom: 28px;
  opacity: 0;
  animation: fadeUp 0.8s ease 0.1s forwards;
}
.hero-eyebrow::before {
  content: "";
  width: 28px;
  height: 1px;
  background: var(--gold);
  display: block;
}
.hero-headline {
  font-family: "Playfair Display", serif;
  font-size: clamp(48px, 7vw, 92px);
  font-weight: 800;
  line-height: 1;
  color: var(--white);
  max-width: 820px;
  margin-bottom: 24px;
  opacity: 0;
  animation: fadeUp 0.8s ease 0.25s forwards;
}
.hero-headline em { font-style: italic; color: var(--gold); }
.hero-sub {
  font-size: 17px;
  font-weight: 300;
  line-height: 1.75;
  color: rgba(255, 255, 255, 0.55);
  max-width: 520px;
  margin-bottom: 40px;
  opacity: 0;
  animation: fadeUp 0.8s ease 0.45s forwards;
}
.hero-actions {
  display: flex;
  align-items: center;
  gap: 16px;
  flex-wrap: wrap;
  opacity: 0;
  animation: fadeUp 0.8s ease 0.6s forwards;
}
.hero-industries {
  display: flex;
  gap: 12px;
  margin-top: 40px;
  flex-wrap: wrap;
  opacity: 0;
  animation: fadeUp 0.8s ease 0.75s forwards;
}
.hero-stats {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  border-top: 1px solid rgba(201, 162, 39, 0.15);
  padding-top: 32px;
  margin-top: 48px;
  opacity: 0;
  animation: fadeUp 0.8s ease 0.8s forwards;
}
.hero-stat { text-align: center; }
.hero-stat-num {
  font-family: "Playfair Display", serif;
  font-size: 32px;
  font-weight: 700;
  line-height: 1;
  color: var(--gold);
  margin-bottom: 6px;
}
.hero-stat-label {
  font-size: 10px;
  font-weight: 700;
  letter-spacing: 0.12em;
  text-transform: uppercase;
  color: rgba(255, 255, 255, 0.3);
}

/* ─── PROBLEM SECTION ─── */
.problem-section { background: var(--stone); }
.problem-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 64px;
  align-items: start;
}
.problem-desc-text {
  font-size: 17px;
  line-height: 1.75;
  color: var(--muted);
  margin-bottom: 28px;
}
.problem-list {
  list-style: none;
  display: flex;
  flex-direction: column;
  gap: 13px;
  margin-bottom: 36px;
}
.problem-list li {
  display: flex;
  align-items: flex-start;
  gap: 12px;
  font-size: 14px;
  color: var(--muted);
  line-height: 1.6;
}
.problem-list li::before {
  content: "✕";
  color: #c0392b;
  font-size: 13px;
  font-weight: 700;
  line-height: 1.65;
  flex-shrink: 0;
}
.scenario-cards { display: flex; flex-direction: column; gap: 16px; }
.problem-card {
  background: var(--cream);
  border: 1px solid var(--border);
  border-radius: 10px;
  padding: 20px 22px;
  transition: all 0.25s;
}
.problem-card:hover {
  border-color: rgba(201, 162, 39, 0.4);
  box-shadow: 0 4px 20px rgba(45, 106, 79, 0.1);
  transform: translateX(4px);
}
.scenario-card-head { display: flex; align-items: center; gap: 10px; margin-bottom: 10px; }
.scenario-icon {
  width: 36px;
  height: 36px;
  border-radius: 8px;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
}
.scenario-icon.green { background: rgba(149, 213, 178, 0.2); }
.scenario-icon.gold { background: var(--gold-pale); }
.scenario-icon.blue { background: #eaf2fb; }
.scenario-icon svg { width: 18px; height: 18px; fill: none; stroke-width: 1.5; stroke-linecap: round; }
.scenario-industry { font-size: 10px; font-weight: 700; letter-spacing: 0.14em; text-transform: uppercase; color: var(--muted); }
.scenario-name { font-size: 13px; font-weight: 700; color: var(--forest); margin-top: 2px; }
.scenario-text { font-size: 13px; color: var(--muted); line-height: 1.65; }
.scenario-result {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  margin-top: 10px;
  font-size: 11px;
  font-weight: 700;
  color: var(--forest);
  background: rgba(149, 213, 178, 0.2);
  border-radius: 100px;
  padding: 4px 12px;
  letter-spacing: 0.04em;
}
.scenario-result::before { content: "✓"; color: var(--mid); }

/* ─── HOW IT WORKS ─── */
.how { background: var(--white); }
.how-header {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 80px;
  align-items: end;
}
.how-intro {
  font-size: 16px;
  font-weight: 300;
  line-height: 1.8;
  color: var(--muted);
  max-width: 540px;
}
.steps {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 1px;
  background: var(--border);
  margin-top: 56px;
}
.step {
  background: var(--white);
  padding: 40px 32px;
  border-bottom: 3px solid transparent;
  transition: all 0.3s;
}
.step:hover { background: var(--stone); border-bottom-color: var(--gold); }
.step-num {
  font-family: "Playfair Display", serif;
  font-size: 64px;
  font-weight: 800;
  line-height: 1;
  color: var(--pale);
  margin-bottom: 20px;
  transition: color 0.3s;
}
.step:hover .step-num { color: rgba(201, 162, 39, 0.25); }
.step-title {
  font-family: "Playfair Display", serif;
  font-size: 20px;
  font-weight: 700;
  color: var(--dark);
  margin-bottom: 12px;
}
.step-desc { font-size: 14px; font-weight: 300; line-height: 1.75; color: var(--muted); }
.step-icon-box {
  width: 40px;
  height: 40px;
  background: var(--pale);
  border-radius: 10px;
  display: flex;
  align-items: center;
  justify-content: center;
  margin-bottom: 18px;
  transition: background 0.3s;
}
.step:hover .step-icon-box { background: var(--gold-pale); }
.step-icon-box svg { width: 20px; height: 20px; stroke: var(--forest); fill: none; stroke-width: 1.5; stroke-linecap: round; }

/* ─── FEATURES ─── */
.features { background: var(--stone); }
.features-grid {
  display: grid;
  grid-template-columns: repeat(2, 1fr);
  gap: 1px;
  background: var(--border);
  margin-top: 56px;
}
.feature {
  background: var(--stone);
  padding: 36px;
  border-left: 3px solid transparent;
  transition: all 0.3s;
}
.feature:hover { background: var(--white); border-left-color: var(--gold); }
.feature-icon {
  width: 40px;
  height: 40px;
  border-radius: 8px;
  background: var(--pale);
  display: flex;
  align-items: center;
  justify-content: center;
  margin-bottom: 16px;
  font-size: 18px;
  transition: background 0.3s;
}
.feature:hover .feature-icon { background: var(--gold-pale); }
.feature-title {
  font-family: "Playfair Display", serif;
  font-size: 18px;
  font-weight: 700;
  color: var(--dark);
  margin-bottom: 8px;
}
.feature-desc { font-size: 13px; font-weight: 300; line-height: 1.75; color: var(--muted); }
.feat-tag {
  font-size: 9px;
  font-weight: 700;
  letter-spacing: 0.14em;
  text-transform: uppercase;
  color: var(--gold);
  background: var(--gold-pale);
  border: 1px solid rgba(201, 162, 39, 0.3);
  border-radius: 100px;
  padding: 3px 10px;
  display: inline-block;
  margin-bottom: 10px;
}

/* ─── DEMO / SCENARIO SECTION ─── */
.demo-section { background: var(--stone); }
.demo-tabs { display: flex; gap: 12px; margin-bottom: 36px; flex-wrap: wrap; }
.demo-tab {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 10px 22px;
  border-radius: 40px;
  border: 1px solid var(--border);
  background: var(--white);
  color: var(--muted);
  font-size: 12px;
  font-weight: 700;
  letter-spacing: 0.06em;
  text-transform: uppercase;
  cursor: pointer;
  transition: all 0.2s;
  font-family: "Lato", sans-serif;
}
.demo-tab.active { border-color: var(--gold); background: var(--gold-pale); color: var(--dark); }
.demo-tab:hover:not(.active) { border-color: var(--light); }
.demo-panel { display: none; }
.demo-panel.active {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 24px;
  animation: fadeIn 0.25s ease;
}
.scenario-card {
  background: var(--white);
  border: 1px solid var(--border);
  border-radius: 12px;
  overflow: hidden;
  box-shadow: 0 2px 20px rgba(45, 106, 79, 0.06);
}
.scenario-head {
  background: linear-gradient(135deg, var(--dark), var(--forest));
  padding: 22px 24px;
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 12px;
}
.scenario-company { font-size: 15px; font-weight: 700; color: var(--white); margin-bottom: 3px; }
.scenario-sub { font-size: 11px; color: var(--light); letter-spacing: 0.04em; }
.scenario-badge {
  background: var(--gold);
  color: var(--dark);
  font-size: 10px;
  font-weight: 700;
  padding: 5px 12px;
  border-radius: 20px;
  white-space: nowrap;
  flex-shrink: 0;
}
.scenario-body { padding: 24px; }
.callout { border-radius: 0 8px 8px 0; padding: 13px 16px; margin-bottom: 16px; }
.callout-green { background: var(--pale); border-left: 3px solid var(--mid); }
.callout-gold { background: var(--gold-pale); border-left: 3px solid var(--gold); }
.callout-lbl { font-size: 9px; font-weight: 700; letter-spacing: 0.14em; text-transform: uppercase; margin-bottom: 5px; }
.callout-green .callout-lbl { color: var(--forest); }
.callout-gold .callout-lbl { color: #8a6a00; }
.callout p { font-size: 13px; line-height: 1.65; color: var(--dark); }
.chat-lbl { font-size: 9px; font-weight: 700; letter-spacing: 0.14em; text-transform: uppercase; color: var(--muted); margin-bottom: 14px; }
.chat { display: flex; flex-direction: column; gap: 10px; }
.bubble-row { display: flex; }
.bubble-row.agent { justify-content: flex-start; }
.bubble-row.caller { justify-content: flex-end; }
.bubble { max-width: 82%; padding: 11px 14px; font-size: 13px; line-height: 1.55; }
.bubble.agent { background: linear-gradient(135deg, var(--dark), var(--forest)); color: var(--white); border-radius: 4px 12px 12px 12px; }
.bubble.caller { background: var(--gold-pale); color: var(--dark); border: 1px solid var(--gold-lt); border-radius: 12px 4px 12px 12px; }
.bubble-who { font-size: 9px; font-weight: 700; letter-spacing: 0.08em; text-transform: uppercase; margin-bottom: 4px; opacity: 0.65; }

/* ─── FAQ ─── */
.faq-section { background: var(--stone); }
.faq-header { text-align: center; margin-bottom: 48px; }
.faq-header .section-label { justify-content: center; }
.faq-header .section-label::before { display: none; }
.faq-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 16px;
  max-width: 900px;
  margin: 0 auto;
}
.faq-item {
  background: var(--white);
  border: 1px solid var(--border);
  border-radius: 10px;
  overflow: hidden;
}
.faq-question {
  width: 100%;
  background: none;
  border: none;
  cursor: pointer;
  text-align: left;
  padding: 20px 24px;
  font-family: "Lato", sans-serif;
  font-size: 15px;
  font-weight: 700;
  color: var(--dark);
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  line-height: 1.35;
}
.faq-question:hover { color: var(--forest); }
.faq-icon {
  flex-shrink: 0;
  width: 22px;
  height: 22px;
  border-radius: 50%;
  border: 2px solid var(--mid);
  color: var(--mid);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 18px;
  font-weight: 300;
  transition: transform 0.2s ease, background 0.2s ease, color 0.2s ease;
}
.faq-item.open .faq-icon { transform: rotate(45deg); background: var(--forest); border-color: var(--forest); color: var(--white); }
.faq-answer { max-height: 0; overflow: hidden; transition: max-height 0.35s ease; }
.faq-item.open .faq-answer { max-height: 400px; }
.faq-answer-inner { padding: 0 24px 20px; font-size: 14px; color: var(--muted); line-height: 1.7; }

/* ─── HOMEPAGE: SERVICE CARDS ─── */
.services-section { background: var(--cream); }
.services-intro {
  font-size: 16px;
  font-weight: 300;
  line-height: 1.8;
  color: var(--muted);
  max-width: 560px;
  margin-bottom: 0;
}
.service-cards {
  display: grid;
  grid-template-columns: repeat(2, 1fr);
  gap: 24px;
  margin-top: 56px;
}
.service-card {
  background: var(--white);
  border: 1px solid var(--border);
  border-radius: 12px;
  padding: 36px;
  border-top: 3px solid transparent;
  transition: all 0.3s;
  text-decoration: none;
  display: block;
}
.service-card:hover {
  border-top-color: var(--gold);
  box-shadow: 0 8px 40px rgba(45, 106, 79, 0.1);
  transform: translateY(-3px);
}
.service-card-icon {
  width: 48px;
  height: 48px;
  background: var(--pale);
  border-radius: 12px;
  display: flex;
  align-items: center;
  justify-content: center;
  margin-bottom: 20px;
  font-size: 22px;
  transition: background 0.3s;
}
.service-card:hover .service-card-icon { background: var(--gold-pale); }
.service-card-title {
  font-family: "Playfair Display", serif;
  font-size: 22px;
  font-weight: 700;
  color: var(--dark);
  margin-bottom: 10px;
}
.service-card-desc {
  font-size: 14px;
  font-weight: 300;
  line-height: 1.75;
  color: var(--muted);
  margin-bottom: 20px;
}
.service-card-link {
  font-size: 11px;
  font-weight: 700;
  letter-spacing: 0.1em;
  text-transform: uppercase;
  color: var(--forest);
  display: inline-flex;
  align-items: center;
  gap: 8px;
  transition: color 0.2s, gap 0.2s;
}
.service-card:hover .service-card-link { color: var(--gold); gap: 12px; }

/* ─── HOMEPAGE: WHY SPECTER ─── */
.why-section {
  background: var(--hero-bg);
  padding: 96px 0;
}
.why-section .section-label { color: var(--gold-lt); }
.why-section .section-label::before { background: var(--gold-lt); }
.why-section .section-headline { color: var(--white); }
.why-section .section-headline em { color: var(--gold); }
.why-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 1px;
  background: rgba(255,255,255,0.05);
  margin-top: 56px;
}
.why-item {
  background: rgba(255,255,255,0.02);
  padding: 40px 32px;
  border-bottom: 3px solid transparent;
  transition: all 0.3s;
}
.why-item:hover { background: rgba(255,255,255,0.05); border-bottom-color: var(--gold); }
.why-item-icon {
  width: 44px;
  height: 44px;
  background: rgba(201,162,39,0.15);
  border-radius: 10px;
  display: flex;
  align-items: center;
  justify-content: center;
  margin-bottom: 20px;
  font-size: 20px;
}
.why-item-title {
  font-family: "Playfair Display", serif;
  font-size: 20px;
  font-weight: 700;
  color: var(--white);
  margin-bottom: 12px;
}
.why-item-desc { font-size: 14px; font-weight: 300; line-height: 1.75; color: rgba(255,255,255,0.5); }

/* ─── RELATED SERVICES STRIP (service pages) ─── */
.related-section { background: var(--white); padding: 80px 0; }
.related-label {
  font-size: 10px;
  font-weight: 700;
  letter-spacing: 0.2em;
  text-transform: uppercase;
  color: var(--muted);
  margin-bottom: 32px;
  display: flex;
  align-items: center;
  gap: 12px;
}
.related-label::before {
  content: "";
  width: 20px;
  height: 1px;
  background: var(--gold);
  display: block;
}
.related-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 20px;
}
.related-card {
  border: 1px solid var(--border);
  border-radius: 10px;
  padding: 28px;
  text-decoration: none;
  display: block;
  transition: all 0.25s;
  background: var(--cream);
}
.related-card:hover {
  border-color: rgba(201,162,39,0.4);
  box-shadow: 0 4px 20px rgba(45,106,79,0.08);
  transform: translateY(-2px);
  background: var(--white);
}
.related-card-icon { font-size: 20px; margin-bottom: 14px; display: block; }
.related-card-title {
  font-family: "Playfair Display", serif;
  font-size: 17px;
  font-weight: 700;
  color: var(--dark);
  margin-bottom: 8px;
}
.related-card-desc {
  font-size: 13px;
  font-weight: 300;
  line-height: 1.65;
  color: var(--muted);
  margin-bottom: 14px;
}
.related-card-link {
  font-size: 10px;
  font-weight: 700;
  letter-spacing: 0.1em;
  text-transform: uppercase;
  color: var(--forest);
  display: inline-flex;
  align-items: center;
  gap: 6px;
  transition: color 0.2s;
}
.related-card:hover .related-card-link { color: var(--gold); }

/* ─── COST / MISSED CALLS SECTION ─── */
.cost { background: var(--white); }
.cost-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 1px;
  background: var(--border);
  margin-top: 56px;
}
.cost-card {
  background: var(--white);
  padding: 44px 36px;
  border-bottom: 3px solid transparent;
  transition: border-color 0.3s;
}
.cost-card:hover { border-bottom-color: var(--gold); }
.cost-industry { font-size: 10px; font-weight: 700; letter-spacing: 0.18em; text-transform: uppercase; color: var(--muted); margin-bottom: 20px; }
.cost-number {
  font-family: "Playfair Display", serif;
  font-size: clamp(60px, 7vw, 88px);
  font-weight: 800;
  font-style: italic;
  line-height: 1;
  color: var(--gold);
  margin-bottom: 6px;
}
.cost-period { font-size: 10px; font-weight: 700; letter-spacing: 0.14em; text-transform: uppercase; color: rgba(74, 99, 88, 0.5); margin-bottom: 24px; }
.cost-body { font-size: 14px; font-weight: 300; line-height: 1.8; color: var(--muted); margin-bottom: 20px; }
.cost-divider { height: 1px; background: var(--border); margin-bottom: 18px; }
.cost-kicker { font-family: "Playfair Display", serif; font-size: 15px; font-style: italic; color: var(--forest); opacity: 0.75; }

/* ─── PROCESS LIST (CRM / audit pages) ─── */
.process-list {
  display: flex;
  flex-direction: column;
  gap: 0;
  margin-top: 56px;
}
.process-item {
  display: grid;
  grid-template-columns: 64px 1fr;
  gap: 32px;
  padding: 36px 0;
  border-bottom: 1px solid var(--border);
  align-items: start;
}
.process-item:last-child { border-bottom: none; }
.process-num {
  font-family: "Playfair Display", serif;
  font-size: 56px;
  font-weight: 800;
  font-style: italic;
  color: var(--pale);
  line-height: 1;
}
.process-title {
  font-family: "Playfair Display", serif;
  font-size: 22px;
  font-weight: 700;
  color: var(--dark);
  margin-bottom: 10px;
}
.process-desc { font-size: 15px; font-weight: 300; line-height: 1.75; color: var(--muted); }

/* ─── DELIVERABLES SECTION (audit page) ─── */
.deliverables, .deliverables-section { background: var(--hero-bg); padding: 96px 0; }
.deliverables .section-label,
.deliverables-section .section-label { color: var(--gold-lt); }
.deliverables .section-label::before,
.deliverables-section .section-label::before { background: var(--gold-lt); }
.deliverables .section-headline,
.deliverables-section .section-headline { color: var(--white); }
.deliverables .section-headline em,
.deliverables-section .section-headline em { color: var(--gold); }
.deliverables .how-intro,
.deliverables-section .how-intro { color: rgba(255,255,255,0.55); }
.deliverables-grid {
  display: grid;
  grid-template-columns: repeat(2, 1fr);
  gap: 20px;
  margin-top: 0;
}
.deliverable-card, .deliverable {
  background: rgba(255,255,255,0.05);
  border: 1px solid rgba(201,162,39,0.15);
  border-radius: 10px;
  padding: 28px;
}
.deliverable-num {
  font-family: "Share Tech Mono", monospace;
  font-size: 11px;
  letter-spacing: 2px;
  color: var(--gold);
  opacity: 0.6;
  margin-bottom: 12px;
}
.deliverable-icon { font-size: 24px; margin-bottom: 14px; display: block; }
.deliverable-title {
  font-family: "Playfair Display", serif;
  font-size: 18px;
  font-weight: 700;
  color: var(--white);
  margin-bottom: 8px;
}
.deliverable-desc { font-size: 13px; font-weight: 300; line-height: 1.65; color: rgba(255,255,255,0.5); }

/* ─── RESPONSIVE — PAGES ─── */
@media (max-width: 960px) {
  .hero { padding: 110px 24px 64px; }
  .hero-stats { grid-template-columns: repeat(2, 1fr); gap: 24px; }

  .problem-grid, .how-header, .cost-grid, .steps, .features-grid { grid-template-columns: 1fr; }
  .how-header { gap: 16px; }
  .demo-panel.active { grid-template-columns: 1fr; }

  .service-cards { grid-template-columns: 1fr; }
  .why-grid { grid-template-columns: 1fr; }
  .related-grid { grid-template-columns: 1fr; }
  .faq-grid { grid-template-columns: 1fr; }
  .deliverables-grid { grid-template-columns: 1fr; }
  .process-item { grid-template-columns: 48px 1fr; gap: 20px; }
}